Privacy policy

Last updated: April 8, 2026

Deale operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Deale is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information and transaction details.
  • Account information including username, password, preferences, and settings.
  • Transaction information including purchases, returns, exchanges, or cancellations.
  • Communications with us including customer support inquiries.
  • Device information including browser type, IP address, and device identifiers.
  • Usage information regarding interactions with the Services.

Personal Information Sources

  • Directly from you when you create an account, place orders, or contact us.
  • Automatically through the Services using cookies and similar technologies.
  • From service providers who process information on our behalf.
  • From partners or third parties.

How We Use Your Personal Information

  • Provide, Tailor, and Improve the Services. To process orders, payments, shipping, returns, and improve customer experience.
  • Marketing and Advertising. To send promotional emails, offers, and personalized advertisements.
  • Security and Fraud Prevention. To protect accounts, detect fraud, and maintain secure transactions.
  • Communicating with You. To respond to customer service requests and order updates.
  • Legal Reasons. To comply with legal obligations and enforce our policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors, and service providers who support our business operations.
  • With marketing and advertising partners.
  • When you request or consent to sharing information.
  • With affiliates or within our corporate group.
  • To comply with legal obligations or business transactions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information in order to provide and improve the Services.

To learn more about Shopify’s privacy practices, visit:

Shopify Consumer Privacy Policy

You may also exercise certain privacy rights through:

Shopify Privacy Portal

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information, but no system is completely secure.

We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Managing Communication Preferences

You may exercise these rights by contacting us using the details below.

Complaints

If you have complaints regarding how we process your personal information, please contact us directly.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact

If you have questions about this Privacy Policy or your personal information, please contact:

Deale Customer Support
Email: support@deale.in

Address:
Hebbal Flyover Bayanna Layout Hebbal,
Bangalore, Bengaluru, KA 560001, India